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U of L Athletics - Frequently Asked Questions

Please select one of the following areas for answers to frequently asked questions about the U of L Athletics Department:


ATHLETICS DEPARTMENT QUESTIONS

How do I contact the U of L Athletics Department?
The main phone number is (502) 852-5235. Please view the online directory for individual department and sport contacts. The mailing address is

    University of Louisville Athletics Department
    Louisville, KY 40292

Overnight packages may be sent to the appropriate person at

    University of Louisville
    Swain Student Activities
    2100 South Floyd Street
    Louisville, KY 40208

Where are the Athletics Department offices?
Administrative offices are located on the second and third floors of the Swain Student Activities Center, located at 2100 South Floyd Street on the U of L campus. Sport offices are located in that facility and at various athletics facilities on the U of L campus. Maps & Addresses

Are there employment opportunities with U of L Athletics?
The University of Louisville maintains job opportunities online with complete information on available positions, including those within the athletic department.

How do I make an appearance request for a charity event?
Please view the official U of L Athletics Appearance Request form at the link below. Print out the PDF, complete and fax to the number on the form at least four weeks prior to the event: Form (PDF)

How do I find information on U of L facilities?
View complete facility information including maps, seating charts, photo galleries and more online: More Info

How can I recommend a player to be recruited by U of L?
NCAA rules prohibit recruiting contact between a prospective student-athlete and a representative of U of L's athletics interest ("booster"). However, you are welcome to contact a coach or staff person directly to inform them of a potential recruit. You may click on the appropriate sport below, which will lead you to the email address of the contact for each sport:

Men's Sports
Baseball
Basketball
Cross Country
Football
Golf
Soccer
Swimming and Diving
Tennis
Track and Field

Women's Sports
Basketball
Cross Country
Field Hockey
Golf
Lacrosse
Rowing
Soccer
Softball
Swimming and Diving
Tennis
Track and Field
Volleyball

What is CardsCARE and CardsFit?
U of L student-athletes have the unique opportunity to spend time giving back to the surrounding community through the CardsCARE (Community Action Response Effort) program. Cardinal student-athletes, coaches, administrators and staff members volunteer their time and talent with numerous organizations in an effort to assist the community. CardsFit is a collaboration of the University of Louisville Get Healthy Now program and U of L Athletics. The program promotes good nutrition, physical activity and healthy habits for children, adults and families. CardsFit equates to an acronym for Cards Are Reliable Dedicated Supporters of Family, Fun and Fitness Integrated Together. More Info

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COMPLIANCE QUESTIONS

What is the Compliance Department?
The U of L Athletics Compliance Department monitors activities within the University of Louisville's intercollegiate athletic program; educates coaches, student-athletes and staff regarding NCAA, BIG EAST Conference and University rules, bylaws and regulations; and monitors, identifies and reduces any area of risk that could adversely affect the U of L Athletics programs.

How do I find out more about specific compliance rules?
The compliance department maintains information online, including a simplified brochure to assist alumni, faculty, staff and friends in complying with NCAA rules and regulations governing U of L. Please call (502) 852-0863 during normal office hours with any additional questions. The online contact page also offers mailing address and email options: More Info

How do I make an appearance request for a charity event?
Please view the official U of L Athletics Appearance Request form at the link below. Print out the PDF, complete and fax to the number on the form at least four weeks prior to the event:. Form (PDF)

How do I obtain an autographed item for a charity event?
The U of L Athletics Department is asked to support many worthwhile causes each year. Due to the number of requests, the Athletics Department is unable to accommodate all requests that fit the set guidelines. Please print the PDF of the U of L Athletics Promotional Item Request form at the link below and fax the completed form at least four weeks prior to the activity: Form (PDF)

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FACILITIES & PARKING QUESTIONS

How do I find information on U of L Athletics facilities?
Many U of L facilities have been recently built with the generosity of our supporters. Complete information on all athletics facilities, including maps, seating charts, photo galleries and more at More Info

How can I see where I am sitting?
Seating charts are available online for football in Papa John's Cardinal Stadium and for men's and women's basketball at the KFC Yum! Center.
Papa John's Cardinal Stadium: Seating Chart
KFC Yum! Center Seating Chart: Men's Chart | Women's Chart

Where can I find parking information?
Parking information for all U of L venues is available online here. Specific parking information relating to Cardinal Football Game Day is available online here.

Where are the disability parking spaces?
Patrons may drop off individuals on the Floyd Street side of Papa John's Cardinal Stadium and park on campus in the garage. A shuttle service equipped to handle fans with disabilities is available in the garage. At the stadium, courtesy golf cart shuttles are available for patrons who need assistance from the bus drop off point to their appropriate gate. Handicapped parking at the KFC Yum! Center is open to those with a valid handicapped, state-issued pass.

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MARKETING QUESTIONS

What is Louisville Sports Properties/Nelligan Sports Marketing?
Louisville Sports Properties is a local arm of Nelligan Sports Marketing, which is the rights holder for many radio, signage and marketing opportunities for the U of L Athletics Department. NSM, whose home offices are located in Little Falls, N.J., works jointly with U of L and is located within the Cardinals' offices on the U of L campus. More Info

Who do I contact for advertising or sponsorship information?
Please call Louisville Sports Properties at (502) 852-0858 or visit the staff directory for individual phone numbers and email addresses. LSP offices are located within the U of L Athletics Department on the third floor of the Swain Student Activities Center at 2100 South Floyd Street in Louisville.

What are U of L's radio affiliates, when are the coaches' shows, etc.?
A list of affiliates on the Cardinal Sports Network is maintained on the site here. Times and sites for the coaches shows, which are broadcast live at a Louisville local restaurant, will be available prior to the season.

How can I obtain a poster, schedule card, etc.?
To receive official U of L Athletics schedule cards or posters, please mail a self-addressed envelope or mailing tube with proper return postage to Sports Information, University of Louisville, Louisville, KY 40292. Supplies of posters often are depleted, but we will make every effort to accommodate your request as quickly as possible.

How can I obtain the rights to use the U of L Athletics logo?
The University of Louisville works with the Collegiate Licensing Company (CLC) in the management of its licensing program. For questions, or in order to obtain a license, visit the website of the CLC. For logo usage questions, please contact Pete Cautilli at (502) 852-0814.

What is the Cardinal Kids Club?
The University of Louisville Cardinal Kids Club is a FREE club designed to provide special opportunities for young fans - ages 13 and younger - of Cardinal athletic teams. For more information regarding the Cardinal Kids Club, please click the following link: Official Cardinal Kids Club Website

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MEDIA RELATIONS/SPORTS INFORMATION QUESTIONS

What is the Media Relations/Sports Information Department?
The Media Relations/Sports Information Department facilitates media coverage of the Cardinals. Sports Information is responsible for publicizing teams and student-athletes through press releases, game notes, media guides, the UofLsports.com web site, press conferences and interaction with individual members of the media. More Info

How are game times established for U of L events?
The Cardinals' football and men's basketball teams are among the most televised in the nation. Contractual obligations with national television outlets often determine game times. Some games are scheduled in advance of the season while decisions to broadcast other games may not be made until a few days prior to the event. Game times will be announced immediately on UofLsports.com as soon as it is determined and are updated regularly on schedules on the site. More Info

When will next year's schedule be released?
Many fans plan life events around U of L schedules. For that reason, schedules are only announced on UofLsports.com when approved by the administration. Please continue to monitor the site. All schedules are listed when completed. More Info

Where can I view information on U of L camps and clinics?
The coaching staff for each sport runs their own respective camps and clinics. Available information on each camp is maintained online collectively here: More Info

How can I purchase a media guide?
Publications for all U of L sports are available for purchase through the Cardinals' sports information office. A PDF form is available online which provides further information on purchasing the guide you are seeking: More Info

How can I receive video of a specific U of L game?
Due to varying rights issues with television content, U of L cannot accommodate fan requests for video of specific games. Currently, the complete 1980 NCAA Men's Basketball Championship and 1991 Fiesta Bowl games are available on DVD. More Info

How do I get help finding historical information, photos, etc.?
Many historical questions may be answered by viewing the PDF version of each sport's media guide online. Requests for additional information should be made in writing to: Sports Information Office, University of Louisville, Louisville, KY 40292 or via email here. Information requests are handled as timely as possible.

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CARDINAL ATHLETIC FUND QUESTIONS

What is the Cardinal Athletic Fund?
The Cardinal Athletic Fund is the fund-raising arm for the U of L Athletics Department. The main goal of the CAF is to provide scholarship support for the U of L student-athletes. The U of L Athletics Department is mostly self-supporting, creating a significant need for private contributions. Through CAF members' annual contributions ranging from $100 to $100,000 and above, U of L student-athletes are provided the opportunity to pursue their academic goals and their athletic dreams, while learning skills that will prepare them to impact their future communities. More Info

How do I contact the Cardinal Athletic Fund to join, update information, etc.?
Please call (502) 852-5735 or via email at caf@louisville.edu. Cardinal Athletic Fund offices are located on the third floor of the Swain Student Activities Center on the U of L campus.

How can I support the Cardinals?
As a Cardinal Athletic Fund member, there are many opportunities to support the University of Louisville Athletics Department: More Info

How can I join the Cardinal Athletic Fund?
Please call (502) 852-5735 or via email at caf@louisville.edu. An application in PDF form is also available online: CAF Membership Form Get Acrobat Reader.

What are the benefits of joining the Cardinal Athletic Fund?
Membership in the CAF has a wide variety of benefits including priority seating, priority parking, access to exclusive donor rooms, receiving publications, and many others. Perhaps the greatest benefit of Cardinal Athletic Fund membership is the understanding that your contribution creates educational opportunities for the student-athletes who represent The University of Louisville. View specific benefits here: More Info

What is the Priority Point System?
To more equitably serve Cardinal Athletic Fund members, a system is in place to determine ranking for season ticket placement and acquiring tickets to high-demand events. The Priority Point System is also used to allocate Cardinal Athletic Fund benefits like priority parking and requests for seating upgrades. All donor requests are ranked, reviewed and considered in priority point order. Ways to earn priority points are through athletic giving, years of involvement and purchasing season tickets. More Info

How do I volunteer at Cardinal Athletics events?
U of L has a volunteer usher Special Forces program in place for interested fans who wish to aid U of L in providing a safe, fun environment at its home events. For more information, please call (502) 852-2471 or complete and send in the online PDF form. More Info

What/when is the Cardinal Caravan?
The Cardinal Caravan is an effort to reach out to Cardinal fans and thank them for their passion and loyalty in support of Cardinal Athletics. U of L coaches, student-athletes, spirit groups and staff visit communities within the region to provide information and enthusiasm for Cardinal Athletics at the free events. Continue to monitor the front page of UofLsports.com for dates and locations.

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UOFLSPORTS.COM AND CARDSTV QUESTIONS

Who runs UofLsports.com?
The official website for Cardinal Athletics is owned and maintained by the U of L Athletics Department. The University of Louisville is a member of the CBSSports.com College Network. More Info

Who do I contact for advertising or sponsorship opportunities?
Advertising and sponsorships are maintained by Louisville Sports Properties. Please call Louisville Sports Properties at (502) 852-0858 for information on advertising on UofLsports.com.

What is CardsTV?
CardsTV is the premium site within UofLsports.com in which content includes live streaming video of select games, live audio of football, baseball and men's and women's basketball games, video press conferences and much more. More Info

Why is there a charge for CardsTV?
There are costs involved in providing the level of audio and video services which are available online at UofLsports.com. The video and audio content is offered as a service to those to those who choose to subscribe to obtain the most information and entertainment that is available on the Cardinals, particularly for those Cardinal fans outside of the Louisville area.

Who do I contact for help with my CardsTV account?
To contact CardsTV customer support, fill out the form here.

Can I watch football or basketball games live on CardsTV?
CardsTV streams several Cardinal home sports events live. However, due to current contractual obligations, Cardinal football and men's basketball games cannot be broadcast live on the internet. The audio play-by-play call for those two sports is available through the site.

Can I listen to the game live with CardsTV?
The audio play-by-play call for football, men's and women's basketball and many baseball games is available through the site. More Info

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TICKETING QUESTIONS

Where is the Ticket Office located?
U of L Athletics operates two campus ticket locations: near Gate 2 of Papa John's Cardinal Stadium (Floyd Street side) and on the third floor of the Swain Student Activities Center. Free short-term parking is available for fans at the Papa John's Cardinal Stadium location.

How can I contact the Ticket Office?
The U of L Athletics Ticket Office handles ticketing for all U of L athletics events and is open Monday-Friday, 9 a.m. until 5 p.m. You may call the Ticket Office at (502) 852-5151 or toll-free at 1-800-633-7105. Some tickets to football games, when available, are made available online through Ticketmaster. More Info

How can I purchase tickets?
Tickets can be purchased at the Ticket Office Monday-Friday, 8 a.m.-5 p.m. Tickets are also available online for select sports. More Info

How can I see where I am sitting?
Seating charts are available online for Papa John's Cardinal Stadium (for football, seating chart) and the KFC Yum! Center (for men's and women's basketball and volleyball; men's seating chart | women's seating chart).

Where is Will-Call the day of the game?
Papa John's Cardinal Stadium will-call tickets are available for pick up at the Athletics Ticket Office, located on the east side of the stadium at Gate 1E (Floyd Street side). Player tickets are available at the ticket window located on the east side of the stadium at Gate 2. Will-call opens at least two hours prior to kickoff.

KFC Yum! Center will-call tickets are available for pick up at the outside ticket windows located near the front-right entrance at least 90 minutes prior to the start of the event. Player tickets in KFC Yum! Center are available inside the doors at the right front of the building.

Cardinal Arena will-call tickets may be picked up at the ticket window inside the entrance to the left. A photo ID is required to pick up tickets at all will call locations. Only the ticket holder may pick up tickets, unless arrangements are made through the Athletics Ticket Office in advance.

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